Icematic passed the ISO 9001 Certification in 2000 ensuring that there is a standard amongst which customers can measure the quality of the product. We make use of an Icematic electronic control diagnostic facility to trace and identify any faults on your machine when we service it. This ensures that a full report on servicing and status of the machine operations can be given. The Icematic electronic diagnostic facility is used extensively to test all parts of the machine ensuring that once the assessment has been done, that full repairs and maintenance can be done accordingly. It gets to the real problem quicker than would have been possible through normal checking. The client benefits through cost effective checking and maintenance according to standards set out which are measurable because of the utilization of the Icematic electronic control diagnostic facility.

When it comes to your Icematic ice maker equipment repairs and servicing, there should be no comprise. Many repairers will refer any Icematic repairs do be done directly to us. The reason is simple – quality and experience counts. Our Icematic technicians have years of experience in the repair and servicing of Icematic machines and with in-depth knowledge of the machines, they can ensure correct fault diagnosis and will be able to advice you accordingly on price for repairs, parts, and new equipment. Our clients benefit from their installation experience, tips on prolonging the life of the Icematic machines and guidance on simple problem solving regarding the Icematic machines. When it comes to Ice makers you can trust our competent team of Icematic technicians.

As an authorized Icematic warehouse in Gauteng, South Africa we stock spares on all makes and models of Icematic ice maker machines. We also carry the latest Icematic equipment including machines for hole ice cubes, vertical ice makers with evaporators, flake ice machines, and storage bins. Our competitive pricing and quality after service, delivery and installation on premise when required make us the Number One Icematic warehouse in South Africa. As the sole importers of Icematic ice makers we can guarantee best prices and top quality product knowledge, servicing, repairs and advice. We also boast an Icematic electronic control diagnostic facility for quick problem identification ensuring faster repairs.

We have a whole team of qualified Scotsman technicians that have gone through extensive training, regularly updating their knowledge through the service bulletins exclusively for Scotsman technicians, and committed to service delivery. They make use of an advanced electronic diagnostic facility for quick identification of problems in the machines. Our Scotsman technicians will assist you with spare part selection, help with installations and do installations, service large machines on property and here at our workshop on the East Rand. They will perform an ice maker refrigerant check, full mechanical check, as well as ensure full cleaning and repairs of your machines. Your Scotsman machines are in competent hands when serviced by our Scotsman technicians.

Quality genuine Scotsman spares for all types of Scotsman ice makers are held ex-stock at our facility in Boksburg on the East Rand in Gauteng. We have hundreds of thousands of rands worth in Scotsman spares. Our well trained assistants will be able to guide you in selecting the right Scotsman spares for your particular model. We also provide CDs with all the information about the Scotsman models and particular spares with mapping of the equipment for easy identification of the particular Scotsman components. As alternative the full technical manual can be downloaded from our site to help you with correct identification of the spares required. We will ship the products to you overnight. All our Scotsman spares carry a 6 months guarantee.